Communication skills are essential to life and work. Communication is your ability to convey information to others. We have all struggled either verbally, in writing, or through our body language. In life and work, these are essential talents no matter what your job. These tools allow you to handle almost everything better, from processing your emotions more effectively, interacting with others, to communicating with your employer, clients, and customers.

• Body Language

• Listening

• Verbal Communication

• Negotiating

• Conflict Management

• Empathy

• Creative Thinking

• Teamwork Focus

• Enthusiasm

The definition of Cooperation is the process of groups working or acting together for common, mutual, or some underlying benefit, instead of working in competition for selfish use. Cooperation is essential at work and the ability to get along with others. Your ability to work well and get along with others in meetings, team projects, and other collaborative settings is vital for sustainable employment.

• Emotional Intelligence

• Empathy

• Etiquette

• Flexibility

• Focus

• Organization

• Prioritization

• Problem Solving

• Time Management

Ethics is a broad but straightforward category that refers to an employer’s principles, in addition to the principles you live by. Companies want employees who understand and follow company rules, are honest, trustworthy, act professionally, and be responsible. This is not a difficult area to learn. Employers often put you through various pieces of training to help set their expectations and guide you.

RBE focuses our Academy under the same basic principles:

• Code of Conduct

• Compliance

• Integrity

• Fulfilling Commitments

• Empathy

• Discernment